We are available to answer questions and provide support five days a week, Monday through Friday, from 9:00 am to 5:00 pm central time. Because we are actively trading during the day, your best bet is to contact us after the US market closes, preferably after 3:00 pm central time.
To ensure that you have uninterrupted time to get all your questions answered, it is recommended that you e-mail us for an appointment, stating your preferred date and time for your call. We will get back to you as soon as possible with a confirmation or a suggested alternative. This way we can spend as much time as you wish getting all of your questions answered so that you feel completely satisfied.
Please do not hesitate to contact us if you need additional information or support. We will respond to all phone calls and emails as soon as possible, and usually within one business day.